At Optimus Therapy, we respect the privacy of our users and are committed to protecting all the information you provide, including audio recordings made through our recovery platform. This policy outlines how we collect, store, and process audio recordings and your rights regarding them.
What Types of Audio Recordings Do We Collect?
Audio recordings are made only with the user’s explicit consent and may include:
Vocal recordings made during therapy sessions
Pronunciation attempts and other activities related to speech exercises
Vocal feedback provided by the user while using the platform
These recordings are used to facilitate recovery by monitoring progress and providing personalized support tailored to each user’s needs.
How Do We Use Audio Recordings?
Audio recordings are used exclusively for therapeutic and educational purposes on the platform, including:
Monitoring Progress: Helping users and therapists track improvements over time based on audio recordings made during exercises.
Providing Personalized Feedback: Using vocal analysis to offer recommendations and personalized suggestions to users.
Enhancing the Recovery Experience: Analyzing recordings to identify patterns and trends that optimize speech exercises.
Storage and Security of Audio Recordings
Audio recordings are securely stored on protected servers, accessible only to authorized personnel. We adopt advanced technical measures to ensure that data is protected against unauthorized access or loss. Audio recordings will be stored for a maximum of three years from the date of creation unless the user requests their deletion earlier.
Your Rights
You have the following rights regarding audio recordings:
Right to Access: You can request access to all audio recordings made during therapy sessions.
Right to Deletion: You can request the deletion of any audio recordings if you no longer wish for them to be used or stored.
Right to Withdraw Consent: You can withdraw consent for audio recording at any time. In this case, no additional recordings will be made.
Sharing Audio Recordings
Audio recordings will not be shared with third parties without the user’s explicit consent, except as required by law. There may be instances where recordings are shared with therapists or members of the medical support team involved in the recovery process, exclusively for therapeutic purposes.
Security of Audio Recordings
To protect your privacy, we implement the following security measures:
Encryption: Audio recordings are encrypted during transmission and storage to prevent unauthorized access.
Limited Access: Only authorized users and therapists involved in the recovery process have access to these recordings.
Contact
For any questions or requests regarding audio recordings, you can contact us at:
Email: [contact_email]